I didn’t begin out on the “How to Become a Virtual Assistant” journey with the intention of learning how to work as a virtual assistant. It just sort of landed in my lap. And I consider myself really fortunate!
After six years of helping a senior financial advisor, being a virtual assistant (VA) seems like the logical next step. I knew I didn’t want to follow the usual job path. So, I wanted to spend more time with my family, have more control over my money, and not have to report to a boss.
Hence, I was learning the ins and outs of running my own work-from-home VA business while supporting my young family at the time, so I was making decisions on the fly. Wade, my husband, is a godsend!
He took up the management of our family and the care of our then-toddlers so mom could focus on growing her business and bringing home the bacon????
I also assist prospective virtual assistants in launching and growing their own businesses. I spend a lot of time interviewing new virtual assistants and discussing the industry in general.
The thing that people connect with the most whether I present a webinar or amIn this piece, I’ll go over all you need to know about starting a successful virtual assistant business, including detailing each of the necessary processes and directing you to our best resources. By the time you reach the finish, you should have a firm grasp on the actions you need to take and how to get started right away. invited to be a guest on a podcast is my personal narrative. They want to know how they can take my experiences and turn them into a virtual assistant while also starting their own profitable service-based VA business.
Despite the fact that this industry is rapidly expanding, many people still have a misunderstanding of what a virtual assistant is and how they can help small company owners, both online and in traditional brick-and-mortar locations.
Many individuals consider virtual assistants to be nothing more than executive or personal assistants. But there’s more to it than that How to Become a Virtual Assistant! True, we may be performing some of the typical remote administration assistant jobs in some cases…
A VA’s range of services, on the other hand, is incredibly diverse! As a result, I devised the following definition:
A virtual assistant is someone who works from a distance to provide services to other business owners in exchange for a fee.
Isn’t it straightforward? As you continue through this article, you’ll see why I chose such a broad term.
The second most frequently asked issue concerns the types of services you can provide as a virtual assistant. The truth is that there is no one-size-fits-all list of tasks that a virtual assistant performs.
We’ve produced a list of more than 275 typical How to Become a Virtual Assistant service to give you a head start. We also have a more in-depth post with 50+ service options for you to explore. You’re almost certain to uncover something that appeals to potential clients based on your talents and hobbies.
Listed below are a few examples:
- Management of social media
- Moderation and community management
- Blog content creation and ghostwriting
- generation of leads
- Email administration
- Customer service
- Refunds and online orders are processed.
- Management of a project
- Putting together sales pages
- Product launch management
- WordPress website design and maintenance
- Layout and graphic design
- Management of the calendar and travel arrangements
- Proofreading and editing
- Keyword research and content research
- Input of data
- Participating in outreach
- Video editing
- The list may go on forever! The larger the range of tasks you can manage, the better for many busy entrepreneurs (more on specialization versus general VA work later).
Services are one thing, but what qualifications do you need to work as a virtual assistant?
Obviously, if you want to work online, you should have a basic understanding of how the internet works. It will be easier to get started if you have some specific abilities and experience, and it will undoubtedly help you land the first few clients.
Your work experience could encompass a wide range of online and offline commercial activities. At the same time, it’s critical to remember that a lack of abilities should never be a barrier. High drive, solid communication skills, and a desire to learn are all vital, if not more so.
In 6 Easy Steps, Learn How to Become a Virtual Assistant
At Horkey HandBook, we believe in keeping things as simple as possible while still taking massive action. There isn’t any kind of secret here if you’re seeking one.
Simply get started!
I hired my first virtual assistant customer, who was a successful small business owner. Emails were exchanged back and forth.
I could tell he was struggling to keep up with his inbox.
We were joking about it, and I had the idea that I could help him, that he’d be pleased to work with, and that I could benefit in more ways than just earning a job.
Basically, I took a brave step forward and told him he should hire me. Isn’t it nerve-wracking?
We worked together for a little over two years after he said yes. My instincts were correct – I enjoyed working with him, learned a lot, and received a monthly payment! Despite the fact that we are no longer working together, we remain in touch to this day.
So, how about we break this down into a few easy steps?
- Decide on a business structure.
- Choose which services you’ll provide to your customers.
- Make a pricing structure decision.
- Create an internet presence for yourself.
- Begin networking and pitching.
- Create connections.
Let’s go through each of these processes in further depth now.
As you read through these, bear in mind that your goal is to get started promoting and pitching your services as soon as possible. Client acquisition and income generation should always be at the top of your priority list.
Select a Business Structure
When it comes to deciding on a business structure, there is no such thing as generic counsel. The answer will differ depending on a number of factors, including:
- What is the physical location of your company?
- Do you wish to collaborate with individuals in your neighborhood?
- What kinds of customers will you be dealing with?
- Is there a particular industry or sort of business that you’re passionate about?
- What kind of virtual assistant work will you be doing?
- Which abilities do you already possess?
- What are your favorite pastimes?
- How is it that comes naturally to you?
- Your personal circumstance (ie. spouse, family, children, and liabilities).
- When would you like to start working?
- How responsive are you to your customers?
- How much danger are you willing to take?
- What will happen to your income as you move from full-time self-employment to part-time self-employment?
While none of this is etched in stone, it’s a good idea to sit down and spend some time considering how you want your company to “look.” After all, one of the most appealing aspects of working as a virtual assistant is the ability to construct a business (and a life!) that is completely tailored to your needs.
Make a decision about which virtual assistant services you’ll provide to your clients.
Many new VAs have trouble determining which services to provide. But it doesn’t have to be that way. There’s no rule that says you have to keep doing what you’re doing after you’ve started.
Most people associate virtual assistant services with checking email, returning phone calls, managing their client’s calendar, and other sorts of remote administrative support.
It can contain these services in many circumstances, but you can also offer other virtual assistant services like social media management, web design, travel bookings, copyediting, and more.
One of the most significant things I did for my first big customer was monitor his email.
We also had a weekly call (through Google Hangouts) that was quite helpful.
The more I learned about his company, the better qualified I got to assist him.
He was juggling several tasks and duties, including consulting, coaching, authoring courses, managing his blog and subscription list, and more, like many entrepreneurs.
He’s smart and inspiring, but I like to think that one of the ways I aided him was by occasionally reining him in and holding him accountable for some of the tasks he needed to complete. Especially when it came to chores that weren’t always his favorites (such as email!).
Our weekly meetings were also his favorite part of working together, he said (because we would get so much done).
You have complete control over how your business evolves and grows.This entails adjusting, adding, or removing services based on client demand, profitability, time commitment, and personal interests.
Freedom of choice may be a double-edged sword, as you’ll discover when starting your own VA business.I can’t tell you how many times we get calls from folks who are starting a business and are unsure what services to offer. Here’s what we suggest:
Take a look at the list of services we mentioned earlier.
Read more about the virtual assistant services you can provide to your clients in our blog post.
Choose two or three ideas that you think you’d want to start with, and then…
Get started today! (You’ll notice we use that phrase a lot around here!)
Don’t just wait for the perfect client to come! Email some acquaintances and ask for an introduction to your new virtual assistant business, or look for a virtual assistant employment board like our #FullyBookedVA Community recommendation network.
This is, without a doubt, the most crucial action you can take. You’ll get momentum once you take the first step, and each subsequent one will become easier.
You have the ability to adapt and evolve in a way that benefits your firm over time. So, you may, for example, switch from an hourly charge to a retainer or even productized services. You might want to learn more about the pricing structure when you’re ready.
“How much does a virtual assistant make per hour?” is a question that everyone has. What is the appropriate charging amount, and how much is sufficient (but not excessive)?
The reason the answer differs so considerably is that the function itself — as well as your skillset and experience — might be fairly different. We’ve written a comprehensive guide on determining your virtual assistant rates, but let’s start with the basics.
When deciding your prices, consider what would make it worthwhile for you to invest your time. You’ll be exchanging time for money if you charge hourly (at least at initially), so keep the following variables in mind:
It’s possible that you’re not a worker. You’re a subcontractor, and in some countries, such as the United States, you have to pay both employee and employer taxes (i.e. self-employment tax).
You are also ineligible for any benefits, such as sick days, paid vacation, health insurance, or contributions to a retirement plan (with some rare exceptions).
You’ll have overhead to cover (although it’ll be little for most VAs)
You’ll have overhead to pay for (albeit it’ll be minimal for most VAs) such as office costs, software subscriptions, and so on.
You can’t really compare what you make at your salaried day job (or what you could make at a part-time job) to what you make in your new VA employment because of these expenses, which you are accountable for.
We recommend that you take whatever wage you believe is appropriate in terms of take-home income and multiply it by at least 25%. Most business owners will understand that you have extra costs, and you can break it down for them if needed! From the standpoint of a business owner, there are various advantages to hiring a freelance virtual assistant rather than a part-time or full-time employee. By not having to hire (and, in many circumstances, train) a new employee, your customer will save money and time. They also avoid a slew of additional expenditures and responsibilities that come with hiring a new employee.
To put things in perspective, I started off charging $34 per hour
To put things in perspective, I started off charging $34 per hour. I finally transitioned away from the hourly model and began working on a fixed or retainer basis.
I charged a flat cost (rather than an hourly rate) for any new clients I took on because I’d rather have a set of chores to accomplish and complete them on my own time than have to track my time and feel like I’m “on the clock.”
One of the reasons I left corporate America was because of an hourly rate, but that may not be the case for you. Examine the many virtual assistant pricing options (hourly, retainer, contract, and productized) and choose the one that best suits your needs.
I like to think of myself as fairly educated and knowledgeable (I’m constantly learning new talents! ), which is why I’m comfortable asking a reasonable rate for my time. Whether it comes to hiring VAs (and basically any role), it’s a case of “you get what you pay for,” so keep that in mind when you’re bidding on jobs or recruiting your own support personnel.
I’d suggest going a little higher than the first figure that comes to mind. It’s tempting to undercharge in order to keep the job, but that won’t make either of you happy in the long run.
Create an online presence for yourself
We believe that having an established online presence is essential if you’re going to be working online and delivering virtual assistant services from your selected location. We produced a blog post that goes over some of the most critical considerations you should make while designing your VA website to attract new clients.
Before we continue, it’s important to note that you don’t need a website to begin working as a virtual assistant!Other quick and easy strategies to develop an online presence include optimizing your LinkedIn profile or creating a Facebook company page, for example (more on this in a bit).
Direct mail, flyers, cold calls, and print advertisements are no longer effective. In this digital age, having an online presence establishes you as a professional and aids in the “know, like, and trust” aspect, which is critical when communicating with potential clients.
Having a website is a good idea at some point in your online business journey
While having a website is a good idea at some point in your online business journey, you can create your online presence as a virtual assistant using one or more of the following options:
- Social media profiles dedicated to VAs – We suggest concentrating on one to two platforms at most, and either establishing or reusing existing profiles to emphasize your virtual assistant business.
- A résumé – not your “conventional” resume, but one that focuses on the abilities you can utilize to help business owners (which The #FullyBookedVA System teaches students how to do).
- A place where you can hire me – If you already have a website, adding a basic Hire Me page that highlights who you are, what you do, and who you do it for is a terrific way to share information with potential clients.
- We propose that you keep things as basic as possible when it comes to social media. Rather than juggling several social media sites, stick to one basic rule: be where your customers are.
Getting from client number 0 to 3 takes a lot more work than getting from 3 to 6.
It appears that time, exposure, competence, and confidence have all played a role. Once those four ingredients are in place, the process of growth becomes much easier.
When it comes to growing a business, we advise both new and experienced VAs to stick to a simple process. It requires you to be proactive as well as consistent in your efforts, and we have a simple strategy for finding virtual assistant clients:
How to Get Your First Virtual Assistant Client in 7 Easy Steps
Step 1: Identify your ideal clients.
To put it another way, you should be aware of your target market. This entails determining the various sorts of enterprises and marketplaces.
that you’re interested in, as well as where you might find them.
Step #2: Research your target market for the best potential.
What qualities do you seek in a potential client? This might include profitable firms in need of assistance, as well as those who have already hired virtual assistants.
Step #3: Start cultivating relationships with potential customers.
We refer to this as courting because we want you to recognize that developing connections, including commercial ties, takes time. Although cold pitching is the most effective technique to get clients immediately, the best clients are the consequence of strong connections in the long term.
You’ll have to rely on pitching until your company expands to the point where references come in regularly. To put it another way, if you want the job, you’ll have to go out and find it because no one knows what you do when you first start out. We urge new VAs to pitch every day. As part of our “always be marketing” concept, we usually advocate making it one of the first things you do each day.
Step #5: Give your virtual assistant role a trial period.
Clients have no idea what to expect unless you’ve earned their trust. To be honest, neither do you. A brief trial time is a terrific approach to assess how well you can work and test the waters.
It also reduces the risk and anxiety associated with making a long-term commitment early in a relationship.
Step #6: Make a habit of checking in early and often.
We provide leads to new and seasoned VAs as part of our #FullyBookedVA System. These are often business entrepreneurs that are searching for assistance in growing or scaling their company. One of the most common concerns we hear from people about their previous VAs is that they were bad communicators. It’s a simple thing to solve! All you have to do is establish a frequent check-in routine with your client to ensure that their demands are being addressed.
If you want to keep a client for a long time, the best thing you can do is give them as much value as you can. Make yourself a valued asset to their company. The specifics of how you achieve this may vary depending on the client, but let’s use solopreneurs as an example.
Many small business owners and solopreneurs are juggling many duties at the same time. They work long hours and put their personal lives, family time, and even their health on hold.
Find a strategy to relieve them of certain responsibilities, remove productivity bottlenecks, and enable them reclaim their weekends. You’ll be adding more value than someone who simply trades a few hours of their time for money by doing so.
You’ll become an important member of their team, which is a win-win situation!
Managing Your Virtual Assistant Business and Client Work
Your purpose as a virtual assistant is to support entrepreneurs and small company owners in growing their companies. It can be a very satisfying process, and you always want to add as much value as you can.
But don’t forget that you’re also the boss of your own business.. You must learn to set your own limits and run your company in a way that suits you. Because if you don’t take care of yourself and your business, the first two things to suffer are usually growth and satisfaction.
If you’re interested in launching your own virtual assistant business, check out our course VA Foundations, which is a cornerstone of The #FullyBookedVA System. It takes you through all of the processes we talked about in this post, as well as a lot more.
Active participants of our #FullyBookedVA System can also join an exclusive membership community. You’ll be part of a close-knit community of accomplished virtual assistants who are eager to share their knowledge and experience, in addition to regular training and access to high-quality work leads.
What Can You Do With Amazon’s Virtual Assistant?
A virtual assistant is a person who assists business owners with administrative tasks both online and offsite. Virtual assistants from Amazon come with a variety of skills and go through extensive training. They handle a variety of chores for you so you can focus on growing your Amazon business. Amazon virtual assistants can help you with anything from listing creation to competitor analysis, optimization, keyword research, shop optimization, image editing, review moderation, email management, customer assistance, PPC management, data management, and order processing.
If you run an Amazon business and find yourself spending time on non-core chores, it’s time to consider outsourcing them to virtual assistants that can perform them quickly. Amazon virtual assistants can carry out their tasks from any location on the planet. As a result, each virtual support service provider offers a unique package for each firm.
Amazon Virtual Assistants Perform Crucial Tasks
1. Product investigation
An Amazon virtual assistant will assist you in conducting accurate product research and providing critical information. This includes looking for things to buy at wholesale prices, negotiating with suppliers, finding the best deals, and collecting samples for Amazon products that you sell
2. Analysis of Amazon’s competitors
A virtual assistant from Amazon can assist you with competitor analysis quickly and effectively. You can give them specific directions and they will undertake comprehensive research on your behalf. With a virtual assistant on your team, you’ll have access to up-to-date competitive information.
3. Provide excellent customer service
Delegate customer service to your virtual assistant. Maintaining good evaluations and a high-quality user experience requires consistent customer support. They may assist you with designing message templates, responding to consumer questions, commenting on reviews, dealing with negative comments, tracking down prior orders, confirming FBM orders, and handling refunds.
Some of the customer service tasks include product replacements and returns.
4. Creating and optimizing Amazon listings
You’ll need an Amazon VA to help you with the chores so that the listings are consistent and accurate according to Amazon’s criteria. An Amazon assistant with experience in listing improvements can assist you in keeping track of and double-checking everything you’ve done. A virtual assistant can help you track your Amazon performance by looking at how you rank for specific Amazon keywords and supervising the optimization of your listings.
5. Fulfillment of orders
Sending in FBA inventory, receiving Amazon barcodes for each unit, downloading mailing labels, monitoring shipments, and inspecting units received are just a few of the order processing chores that an Amazon VA may assist you with.
6. Support for image enhancing
On your Amazon product page, images are really important. As a result, your VA may help you with logo design, listing photographs, infographics, and other editing jobs.
Hire Amazon Virtual Assistants for the following reasons:
1. Save time
Virtual assistants have received extensive training. As a result, they finish their work ahead of the client’s deadline, allowing you to save time and enhance productivity.
Virtual assistants provide a flexible, independent service to your company as needed. You must pay for what you desire and when you desire it. This is a very cost-effective solution for your company.
3. Lower your operating costs
Virtual assistants at Amazon work from home or in their own office. They don’t take up any of your office space, and your company will save money and time.
4. Minimize employee responsibilities
A virtual assistant works as an independent contractor and does not have an employment contract. As a result, they will not be subject to any additional employee taxes or perks. Virtual assistants are responsible for their own taxation, insurance, and other employee benefits as self-employed business owners.
Hire an Amazon Virtual Assistant
As a result, if you require assistance with research, customer support, product administration, or other aspects of running an Amazon store, you must hire an Amazon virtual assistant. We have a team of experts at Vserve Amazon Listing Services who can help firms with virtual assistance.